+44 151 66 50 911+44 151 66 50 911

FrazerPart 6 Bickerton Avenue, Wirral, Merseyside, CH63 5NB, United Kingdom.

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+44 151 66 50 911+44 151 66 50 911

FrazerPart 6 Bickerton Avenue, Wirral, Merseyside, CH63 5NB, United Kingdom.

Online Catalogue
Free Delivery

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About Us


This web site is owned and operated by FrazerPart who are completely dedicated to your total satisfaction. We are Porsche enthusiasts and run a business for the enthusiast and the Porsche trade. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
FrazerPart
6 Bickerton Avenue Wirral Merseyside CH63 5NB United Kingdom
Phone: +44 151 66 50 911
Fax:
Email: info [at] frazerpart [dot] com


Making A Purchase


Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments and can process payments made using Visa, MasterCard and all major UK debit cards. We are also able to accept PayPal payments online. All transactions will be processed in GB £ sterling (GB Pounds Sterling) and prices displayed in other currencies on the FrazerPart website are for guidance purposes only. The exchanges rates used are only a guide and are not updated on a regular basis. Please check with your card payment provider prior to making your purchase for an accurate exchange rate and payment processing charge.

If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice/sales receipt. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Postage & Packaging


Postage & Packaging costs are calculated based on whichever is the greater between actual weight or volumised weight.

Postage to UK destinations starts at as little as £4.50+VAT, to EU destinations the charges start at £9.00+VAT and for all other destinations delivery charges start at £10.00. Where ever possible, we try and give the user a choice on the delivery options. Your exact delivery costs are displayed during the checkout process prior to processing your payment. Customers are advised that when Royal Mail services are selected, the maximum compensation available, should your parcel become lost or damaged whilst in transit is £50.00 per package. This is irrespective of the true and actual package contents value.

Being environmentally concious, we at FrazerPart aim to use as much recycled packaging material as possible. It helps up keep our packaging costs to a minimum and also minmises the impact that your purchase has on the environment.

The Goods will be packed by the seller prior to dispatch by a hired carrier. This cost unless otherwise stated is included in the carriage cost. This includes all materials used to package the goods.

The Seller shall not be liable for any damage or consequential loss of any kind whatsoever which may be caused to any goods at any time prior to receipt by the Buyer arising out of the absence of packing or protection or out of inadequate or faulty packing when delivered by a hired carrier.

For all export orders your country of residence may impose import duties and taxes on the parts we ship to you. Any additional charges for customs clearance are not included in our prices and require payment upon delivery. Should your order be returned to us, due to unpaid import duties and taxes, restocking fees may be charged to your credit card. Because customs policies vary widely from country to country; we strongly recommend that you contact your local customs authority to confirm any possible import duties and taxes before placing an order.

Delivery


We aim to process and deliver your order as soon as possible.

Subject to stock availability and payment authorisation, we aim to pass your orders on to our delivery companies within 2 working days. Delivery to United Kingdom residents can be within 24 hours but customers should allow up to 7 working days. Delivery to European customers can be within 48 hours from order placement but customers should allow up to 10 working days. Other international customers should allow up to 21 working days for delivery.

Suggested delivery times and promise of delivery are made in good faith and every effort will be made to keep to delivery times/dates given, but time and place of delivery shall not be the essence of this contract and the seller shall not be liable for any loss caused through delay or failure to deliver.

Acceptance of Delivery – It is the responsibility of the Buyer to inspect the package on delivery. If any damage is evident the Buyer should reject the package or sign “DAMAGED”. The buyer must be aware that any package signed for cannot retrospectively be claimed against if it is damaged. Once a package is signed for all transport liability ends.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

If the Buyer fails to take delivery of the Goods or any part thereof at the time/date agreed for delivery then the Seller shall be entitled to cancel or suspend such delivery and all other outstanding deliveries and to charge the Buyer with loss suffered. Redelivery will be at the Buyers expense.

Back Orders


If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges


UK VAT (Value Added Tax) will be applied to all UK and European Union (EU) orders. The current rate of VAT is 20%. EU businesses with a valid EU Tax Number can make purchases excluding VAT. Please contact us for more information.

Customers outside of the EU will be able to make their purchases free from all VAT charges. For all export orders your country of residence may impose import duties and taxes on the parts we ship to you. Any additional charges for customs clearance are not included in our prices and require payment upon delivery. Should your order be returned to us, due to unpaid import duties and taxes, restocking fees may be charged to your credit card. Because customs policies vary widely from country to country; we strongly recommend that you contact your local customs authority to confirm any possible import duties and taxes before placing an order.

Credit Card Security


When the order is placed at our website, credit card numbers are encrypted using at least 128 bit encryption. Our credit card payment processing is handled by Realex.
They are only decrypted after they reach Realex's servers. Your card details are not held or stored in clear text on any website, server or on any of our computers.

Guarantee


New Parts, Used Parts and Obsolete Stock warranties

a)New Goods
All new Goods carry their manufactures standard warranty and shall be identified in all associated sales paperwork under the "Condition" heading as "New"
i) Limitations to New Goods Warranty -
The Sellers liability only goes so far as to the replacement of the Goods with the same or equivalent item or the refund of the amount paid. The decision to refund is at the discretion of the Seller.
ii) Excluded Goods –
Any Goods used for Racing, Track day use or any form of Motor sport is expressly excluded.
All body glass including – windscreens, rear windows, side windows, headlight glass, and any lamp or light glass. All mirrors, brake pads, clutches, all tyres and all exhaust components are also excluded.
Any Goods with evidence of damage caused by accident damage, incorrect fitment or incorrect use are also excluded.
Any Goods failing due to an associated sub system failure are also excluded.

b)Used Goods
All used Goods with the exception of excluded items listed in ii) shall carry a 30day, from date of the Buyer receipt/invoice, limited warranty. All used Goods shall be identified in all associated sales paperwork under the "Condition" heading as "Used"
i) Limitations to Used Goods Warranty -
The Sellers liability only goes so far as to the replacement of the Goods with the same or equivalent item, providing stock is readily available, or the refund of the amount paid. The decision to refund is at the discretion of the Seller.
Engines are only covered providing that all drive belts have been replaced with new O.E specification items at the Buyers expense prior to installation. All belt tensioners and idlers have been inspected and replaced as necessary at the Buyers expense prior to installation. New engine oil and filter to O.E. specification have been installed in the engine at the Buyers expense prior to installation.
All gearboxes must have new oil fitted to O.E. specification at the Buyers expense prior to installation.
No costs for labour or any other incurred costs what so ever will be covered.
Any Goods being claimed for must be presented to the Seller before a claim can be dealt with.
ii) Excluded Goods –
Any Goods used for Racing, Track day use or any form of Motor sport is expressly excluded.
All body glass including – windscreens, rear windows, side windows, headlight glass, and any lamp or light glass. All mirrors, brake pads, clutches, all tyres and all exhaust components are also excluded.
Any Goods with evidence of damage caused by accident damage, incorrect fitment or incorrect use are also excluded.
Any Goods failing due to an associated sub system failure are also excluded.

c)Obsolete Stock Goods
All obsolete stock Goods with the exception of excluded items listed in ii) shall carry a 30day, from date of the Buyer receipt/invoice, limited warranty. All obsolete stock Goods shall be identified in all associated sales paperwork under the "Condition" heading as "Obsolete Stock"
i) Limitations to Obsolete Stock Goods Warranty -
The Sellers liability only goes so far as to the replacement of the Goods with the same or equivalent item, providing stock is readily available, or the refund of the amount paid. The decision to refund is at the discretion of the Seller.
Engines are only covered providing that all drive belts have been replaced with new O.E specification items at the Buyers expense prior to installation. All belt tensioners and idlers have been inspected and replaced as necessary at the Buyers expense prior to installation. New engine oil and filter to O.E. specification have been installed in the engine at the Buyers expense prior to installation.
All gearboxes must have new oil fitted to O.E. specification at the Buyers expense prior to installation.
No costs for labour or any other incurred costs what so ever will be covered.
Any Goods being claimed for must be presented to the Seller before a claim can be dealt with.
ii) Excluded Goods –
Any Goods used for Racing, Track day use or any form of Motor sport is expressly excluded.
All body glass including – windscreens, rear windows, side windows, headlight glass, and any lamp or light glass. All mirrors, brake pads, clutches, all tyres and all exhaust components are also excluded.
Any Goods with evidence of damage caused by accident damage, incorrect fitment or incorrect use are also excluded.
Any Goods failing due to an associated sub system failure are also excluded.

Getting In Touch With Us


If you need to get in touch with us, please email us using the link on the store page, alternatively, you can call on +44 151 66 50 911 (International +44 151 66 50 911]) or fax us, or write to us at 6 Bickerton Avenue Wirral Merseyside CH63 5NB United Kingdom

Privacy Policy


FrazerPart will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy


No new “Special Order Goods” can be returned with out exception. All special order items are identified on the invoice or sales receipt with the code ‘Special Order’

New Goods may be returned for a full refund for up to 90 days after receipt. This excludes Special Order Goods.

All returned Goods must be in a saleable condition, in their original packaging and presented with a copy of the original invoice or sales receipt and any other original documentation associated with the purchase.

Any new part that has been fitted to a vehicle cannot be returned for a refund.

You are responsible for the cost and risk of loss or damage when returning the Goods, so you should take out enough postal insurance to cover their value.

We will cover the costs and arrange the collection of any faulty Goods.

Please notify us, either by telephone or via email, of your intentions to return a product PRIOR to sending it. We will then provide you with any special instructions.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

Your rights to return goods are protected under the EU Distance Selling Directive.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.


Exchange Goods
All goods returned for exchange under the refurbished Goods program are sent at the customers cost.
Exchange Goods that are damaged due to accident damage or maltreatment will not be accepted for exchange. Where a surcharge has been applied this would not be refunded.
The decision to accept goods for exchange is the Sellers and the Sellers decision is final.
All exchange goods must be presented within 3 calendar months from the date of dispatch from the Seller in order to receive a refund of the surcharge.



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